Privacy policy
Last updated: July 30, 2026
Draft, not final
Draft. This document is a placeholder while Copiara is pre-launch. It is not a contract, it has not been reviewed by counsel, and it will be replaced with a reviewed version before the first customer goes live. If you need current terms in the meantime, write to hello@copiara.com.
Copiara is pre-launch. This page describes, in plain language, how we intend to handle data today on this marketing site and inside the product once customers are live. It is intentionally incomplete: a fuller policy, reviewed by counsel, will replace it before launch.
What we collect on this site
If you submit the demo request form, we collect the contact details you provide (name, work email, company, and whatever you tell us about your use case) so we can follow up. If analytics are enabled on this site, we collect standard, aggregate visit data such as pages viewed and referring source. We do not sell this information to anyone.
What customer data means inside the product
Once a customer is live on Copiara, their catalog, pricing, orders, and account data belong to them. We process it to run the product on their behalf: authentication, search, cross-referencing, quotes, approvals, and the AI concierge. We do not use a customer’s catalog or order data to train models for other customers or for general product improvement outside the scope they have agreed to.
Sub-processors
We rely on a small set of vendors to operate the site and, later, the product: generically, hosting, email delivery, analytics, and the AI model provider. The specific, named list of sub-processors will be published here before launch, along with how to be notified of changes to it.
Retention
Demo request data is kept for as long as it is useful to a live conversation with you, and deleted or anonymized after that. Retention terms for a customer’s product data will be set in the pilot agreement they sign, not on this page.
Contact
Questions about this policy, or a request to see or delete data we hold about you, can go to hello@copiara.com.