AI concierge · an embed on your theme
Ask for the part. Get your price. Never a guess.
A conversational front door to your Shopify store that works from your catalog, that buyer's company pricing, and the approval rules you already set. It is useful because it is bounded, not in spite of it.
Buyer: What would 6 of the Stellvane CX14 3 ton condensing units cost?
Looked up in your catalog: STV-CX14-036, price at 6 for Halverson
Concierge: At 6 units your price is $1,043.86 each, so $6,263.16 in all. There are 9 in stock.
Buyer: Do you have a 5 ton version?
Searched your catalog: no match
Concierge: I cannot find a 5 ton CX14 in this store's catalog, so I will not guess at a part or a price.
Buyer: Then add the 3 ton, 6 of them.
It answers from your store, or it does not answer.
The concierge is not a second knowledge base with its own version of the truth. It works from your Shopify catalog and the same company context that governs what a buyer can already see.
Find the part
A buyer asks by name or SKU and the concierge searches your catalog. When nothing fits, it says so instead of guessing.
Check their price and stock
Price and availability come from the same source your storefront uses, inside that buyer's company context, not from the model's memory.
Stage the order in chat
Each product card has an Add button that puts it on the buyer's open order. Approvals still apply, and the order is still placed in Shopify.
Guardrails you set, in your own admin.
Configure the concierge from the Copiara app inside your Shopify admin.
- Turn it on for your storefront
- Keep it to products in your catalog
- Require contract parts
- Cap the turns in a conversation
- Block topics from the buying flow
- Source
- Your Shopify catalog and the buyer's company context, through the same tools the rest of Copiara uses.
- Guardrails
- Refuse off-catalog requests, respect conversation limits, and keep blocked topics out of the buying flow.
- Money
- Price and stock answers are not composed by the model, and the order is still placed in Shopify.
- Placement
- An app embed on your own theme, on your own domain. Not a widget pointing at somebody else's chat product.
It cannot agree to a price.
It cannot see another buyer's pricing, orders or quotes. It does not route around approvals. It does not invent an answer for a part your catalog cannot support. And a price below contract is a quote your rep has to accept, not something a chat can promise.
That is the point of putting the concierge on the same commerce system your store already runs on. The answer can be conversational without becoming a second source of truth.
Get on the early access list.
Tell us what you sell wholesale and how your buyers order today. We will tell you which parts of Copiara would earn their place on your store, and let you know when it is listed.