Product
Four surfaces, one data layer
Copiara is one platform with four ways in. A distributor's customers, its admins, its reps, and our own operators each get a surface built for what they do, over a single catalog, pricing, and order model. Nothing is re-implemented per surface: cross-reference resolution, pricing, and approval routing are each written once and used everywhere.
Buyer Portal
For your customers.
- Catalog with facets, table and card views, and a banner when a search resolved through a cross-reference
- Quick order by SKU or by pasting a list, resolving live as you type
- Quotes: request, see the rep's counter, accept, decline, or counter back
- Draft purchase order with the exact order math, backorder warnings, and the approval chain on the page
- Orders list with a tracking stepper and one-click reorder that re-resolves current prices
- Invoices with aging, open balance, and net terms
- Saved lists and BOMs for the things they reorder every month
- Company administration: users, roles, spend limits, and approval rules
- Their contract price lists, visible to them, including volume breaks
Admin Console
For the team running the platform inside your business.
- Data sources and import jobs: upload, preview, map fields, validate, then commit
- Cross-reference review queue with a confidence score on every suggested match
- Catalog readiness scoring per category, with a publish gate so thin data does not go live
- Price lists, per-company assignments, volume breaks, and order-level discounts
- Buyer companies: credit limits, default terms, assigned rep
- Orders, shipments, invoices, and recorded payments
- Payments policy: which methods and which terms you offer
- Concierge configuration: which tools are on, the approval threshold, the theme
- Branding: your logo, your accent, your subdomain, and a custom domain
Rep Console
For inside sales.
- Dashboard with today's tasks and the book of business
- Account 360: orders, quotes, pricing, contacts, and credit in one place
- Quote desk with per-line cost and margin, and a blended margin floor enforced by the server
- Approvals queue showing only the steps assigned to you
- Order on behalf of a buyer, with a banner while you are in it and every action logged as rep-assisted
- Rep Copilot: account summaries and draft counter replies, with the numbers computed server-side
Platform Console
Staff only, and it is ours, not yours.
- Tenant list and tenant detail
- Usage and AI cost per tenant
- Billing and plan state
- Health: sync runs, guardrail metrics, error rates
- Read-only impersonation for support, audit logged on every request
Written once, used everywhere
Cross-reference resolution
One function resolves a part number for search, quick order, and the concierge, so all three give the same answer.
Contract pricing
One pricing service decides a price. No screen and no endpoint computes its own.
Approval routing
One rule evaluator decides whether an order needs approval and who it goes to.
Audit log
Every state change writes an audit row in the same transaction, including anything done on a buyer's behalf.
Where this stands
Copiara is in active development and this page describes the designed product. The first pilot scope is the buyer purchase loop, the concierge, the rep quote desk, and the admin import pipeline. If a specific screen matters to you, ask us where it is and we will tell you straight.